Privacy policy
This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.quadroaustralia.com.au or directly from you. Please read this Privacy Policy carefully. Please contact us if you have any questions.
You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this website or any products and services offered on it.
Collection and use of personal information
We respect all customers’ right to privacy and confidentiality. The information gathered at the time of your order is used to efficiently process your order, communicate with you, improve the website, to determine the products that have the greatest value for our customers and to notify visitors of updates.
Disclosure of personal information
We does not rent, sell or share personally identifiable information about visitors to the QUADRO Australia website. Please note that we may need to share information in the event that we are asked as required by law. For example, to respond to subpoenas, court orders or to establish or exercise our legal rights or defend against legal claims, or as otherwise permitted by law.
Access to and correction of personal information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
Data Storage & Security
We are committed to ensuring that the information you provide is secure. We do not retain credit card information including debit card PINs or credit card security codes and the PayPal payment gateway we use is PCI DSS (Payment Card Industry Data Security Standards) compliant. In addition to this when you enter personal information online, that information is encrypted using a security protocol called SSL (Secure Sockets Layer), which encrypts all information prior to transmitting it over the Internet. We also use SSL and to allow you to securely view your online account and registration information.
The information you provide to us such as mailing address and phone numbers are confidential and are not shared with any other private or commercial organisation.
Modifications to Website
We reserve the right to make changes or corrections, alter, suspend or discontinue any aspect of our website or the content or services available through it at any time.
Unless explicitly stated to the contrary, any new features including new content shall be subject to these Terms and Conditions. Please note that although we try to ensure that the content of our website is accurate, our websites may contain typographical errors or other inaccuracies. These Terms and Conditions replace all other Terms and Conditions previously applicable to the use of our website and/or sale of the Products.
Nature of our website
Our website is a place for you to select and order children’s play equipment products (the “Products”). Our website describes the Products in more detail.
We welcome people of all ages to visit QUADRO Australia, however, it is the responsibility of parents to supervise the activities of their children on the internet and utilise the tools designed to preclude children from releasing personal information online without the their parents’ permission. You must be over 18 years to purchase the Products, using the payment methods displayed on our website.
Other Websites
Please note that the QUADRO Australia website may contain links to other sites and that these sites’ privacy policies may not conform to our own. This Privacy Policy does not cover third party data collection practices and QUADRO Australia does not assume any responsibility for any actions of third parties. You are solely responsible for reading and understanding the privacy and other policies of such websites, and for complying therewith.
Complaints about breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.